Privacy Policy

Last updated: August 9, 2026

1. Overview

TravelHelpr provides AI-assisted travel planning features, including destination planning, neighborhood recommendations, attraction discovery, itinerary guidance, weather/rain checks, and hotel-search shortcuts. We respect your privacy and aim to collect only the information needed to provide and improve these services.

2. Information We May Collect

Depending on how you use TravelHelpr, we may collect the following types of information:

• Account information, such as email address used for login or authentication.
• Trip-planning information, such as destination city, travel dates, traveler profile, selected trip vibes, selected attractions, and recommended neighborhoods.
• App usage information, such as feature interactions, hotel-search clicks, selected providers, timestamps, and source screens.
• Technical information, such as device type, browser type, app version, approximate region, and diagnostic logs where applicable.
• Messages, inquiries, or feedback you submit through contact forms, support channels, or the in-app feedback feature, which may include your name, email address, feedback message, user account identifier, and submission timestamp.

3. How We Use Information

We may use information to:

• Provide travel planning, itinerary, neighborhood, attraction, safety, weather, and hotel-search features.
• Improve recommendations, app performance, usability, and reliability.
• Understand which features and partner links are useful to travelers.
• Respond to support requests, process user feedback, improve the product based on submitted feedback, or respond to business inquiries.
• Maintain security, prevent abuse, troubleshoot issues, and protect the service.
• Comply with applicable legal, regulatory, and operational requirements.

4. Hotel Search and Outbound Links

TravelHelpr may provide links to third-party hotel or travel websites such as online travel agencies. When you tap a hotel-search option, we may record basic outbound-click information such as provider name, destination city, neighborhood name, travel dates, source screen, and timestamp. This helps us understand user interest and improve future travel and partner experiences.

Once you leave TravelHelpr and visit a third-party website, that website’s own privacy policy and terms apply. TravelHelpr is not responsible for the content, pricing, availability, booking flow, or privacy practices of third-party websites.

5. Authentication and Third-Party Services

TravelHelpr may use third-party services for authentication, hosting, analytics, database storage, maps, weather, email delivery, feedback processing, and other travel-planning functionality. These providers may process limited information as needed to operate the service.

6. Cookies and Similar Technologies

Our website or third-party services may use cookies, local storage, or similar technologies to support basic functionality, improve performance, analyze usage, or remember preferences. You can manage cookies through your browser settings.

7. Data Sharing

We do not sell your personal information. We may share limited information with trusted service providers only when needed to operate, secure, analyze, or improve TravelHelpr. We may also disclose information if required by law or to protect the rights, safety, or security of users, the public, or TravelHelpr.

8. Data Security

We use reasonable technical and organizational measures to protect information. However, no online service can guarantee absolute security. You should use TravelHelpr responsibly and avoid submitting sensitive personal information unless required.

9. Data Retention

We retain information for as long as needed to provide the service, improve the product, comply with legal obligations, resolve disputes, and maintain operational records. We may retain aggregated or de-identified analytics data for longer periods.

10. Children’s Privacy

TravelHelpr is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.

11. Your Choices

You may contact us to request access, correction, or deletion of certain information associated with your use of TravelHelpr, subject to applicable laws and operational requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this policy periodically so you understand how we collect, use, and protect information.

13. Contact Us

For privacy questions or requests, contact us at:
Email: customercare@travelhelpr.com